Contact Us
Contact Us
Send Us a Message
Phone:
502-564-7630
800-633-8896 (Toll-free in KY)
Offices Open:
8 a.m. to 5 p.m. ET
Monday – Friday
Physical payments can be made via drop box during and after hours, every day.
Have Questions? Get Them Answered Now.
Check out our frequently asked questions (FAQs) for an answer without the wait.
Directory
Directory listings
Mortgage Servicing (Current KHC Homeowners)
Current KHC mortgagors can contact our team with the information below.
| Overall Numbers | Department Extensions |
|---|---|
| Toll Free: 800-633-8896 | Customer Care Services: 290 |
| Local: 502-564-7630 | Payment Services: 216 |
| Escrow Account Services: 223 | |
| En Español: 561 |
Tenant Assistance Rental Programs (HCV/PBCA)
Find contact information for specific voucher and rental assistance programs below.
| Housing Choice Vouchers (HCV) | Project-Based Contract Administration (PBCA) |
|---|---|
| Toll Free: 877-552-7368 | Toll Free: 844-797-5078 |
| Local: 502-564-9946 | Local: 502-564-4577 |
Homeownership Partners (Lenders, Agents)
Lending partners can contact our Mortgage Production team for assistance.